/* V4 — Soft Editorial. The approved visual references live in design/mvp-v4-soft-neel.
   Kept separate from behavioral/component CSS to preserve all live UI states. */
@font-face{font-family:'Baloo Bhaijaan 2';font-style:normal;font-weight:600;src:url('/assets/fonts/baloo-600.ttf') format('truetype');font-display:swap}
@font-face{font-family:'Baloo Bhaijaan 2';font-style:normal;font-weight:700;src:url('/assets/fonts/baloo-700.ttf') format('truetype');font-display:swap}
@font-face{font-family:'Baloo Bhaijaan 2';font-style:normal;font-weight:800;src:url('/assets/fonts/baloo-800.ttf') format('truetype');font-display:swap}
@font-face{font-family:'IBM Plex Sans Arabic';font-style:normal;font-weight:400;src:url('/assets/fonts/plex-arabic-400.ttf') format('truetype');font-display:swap}
@font-face{font-family:'IBM Plex Sans Arabic';font-style:normal;font-weight:500;src:url('/assets/fonts/plex-arabic-500.ttf') format('truetype');font-display:swap}
@font-face{font-family:'IBM Plex Sans Arabic';font-style:normal;font-weight:600;src:url('/assets/fonts/plex-arabic-600.ttf') format('truetype');font-display:swap}
@font-face{font-family:'IBM Plex Sans Arabic';font-style:normal;font-weight:700;src:url('/assets/fonts/plex-arabic-700.ttf') format('truetype');font-display:swap}
:root{--display:'Baloo Bhaijaan 2','IBM Plex Sans Arabic',sans-serif;--paper:#f7f7f5;--soft:#f2f0eb;--copper:#c06b3e;--copper-soft:#f1e4d9;--ink:#141413;--line:#e2e1dd}
.login-view{grid-template-columns:55.1% 44.9%;grid-template-rows:94px 1fr;min-height:100svh;background:#f7f7f5;overflow:hidden}
.login-view::before,.login-view::after{display:none}
.login-masthead{grid-column:1/-1;display:flex;direction:ltr;align-items:center;gap:25px;padding:22px 2.9%;z-index:2}
.login-masthead>span{font:500 14px/1.3 var(--latin);letter-spacing:2.5px;color:#777;white-space:nowrap}
.login-masthead>i{height:1px;background:#92938f;flex:1}
.login-masthead img{width:224px;height:50px;object-fit:contain}
.login-brand{display:flex;padding:24px 5% 22px;justify-content:flex-start;border-right:1px solid #dfdfda;background:#f2f1ed;position:relative}
.login-brand::before,.login-brand::after{display:none}
.login-brand h1{font:800 clamp(40px,5.55vw,90px)/1.32 var(--display);letter-spacing:-2px;white-space:nowrap;text-align:center;margin:0;z-index:2}
.login-brand h1 mark{background:#c67b4d;border-radius:999px;color:var(--ink);padding:0 17px;display:inline-block;line-height:1.05}
.login-brand>p{font-size:clamp(19px,2vw,32px);font-weight:500;line-height:1.4;margin:8px 0 12px;max-width:none;color:#666661;z-index:1}
.login-doodle{position:absolute;right:3%;top:100px;width:78px;height:86px;transform:rotate(3deg);stroke-width:1.8;z-index:2}
.login-doodle circle{fill:currentColor;stroke:none}
.neel-stage{width:min(690px,100%);height:clamp(345px,35vw,555px);margin:auto 0 0;position:relative;direction:ltr;flex:none}
.neel-backdrop{position:absolute;left:28.4%;bottom:26%;width:59%;height:49%;border-radius:46px;background:#c67b4d}
.neel-orbit{position:absolute;left:58%;top:12%;width:40%;aspect-ratio:1;border:1.5px solid var(--ink);border-radius:50%}
.login-neel{position:absolute;width:74%;height:106%;left:21%;bottom:3%;object-fit:contain;z-index:1}
.neel-ground{position:absolute;left:28.4%;width:48%;height:23px;bottom:8%;border-radius:50%;background:rgba(20,20,19,.13)}
.neel-caption{position:absolute;z-index:2;right:0;bottom:25%;padding:6px 26px 9px;border-radius:999px;background:#ecd8c7;font:700 23px/1.5 var(--display);direction:rtl;white-space:nowrap}
.login-edition{position:absolute;bottom:19px;left:-30px;direction:ltr;display:flex;align-items:flex-end;pointer-events:none}
.login-edition b{font:800 270px/.82 var(--display);color:transparent;-webkit-text-stroke:1px #d7d7d2;letter-spacing:-20px}
.login-edition>span{font:500 10px/1.55 var(--latin);letter-spacing:1.8px;color:#777;position:absolute;left:137px;bottom:18px;white-space:nowrap}
.login-edition i{display:block;margin-top:14px;width:32px;height:2px;background:#777}
.login-panel{display:flex;align-items:center;justify-content:center;padding:62px 8% 42px;background:#f8f8f6}
.login-card{width:100%;max-width:584px;background:transparent;border:0;border-radius:0;box-shadow:none;padding:0;margin:0}
.login-card h2{font:800 clamp(40px,4.4vw,70px)/1.3 var(--display);letter-spacing:-1px;margin:0 0 8px}
.login-card>p:not(.login-error){font-size:clamp(16px,1.65vw,26px);font-weight:500;color:#77756f;margin:0 0 46px}
.login-card .field-label{font-size:21px;font-weight:600;margin:25px 0 8px}
.login-card .input-shell{direction:ltr;border:1px solid #cfceca;border-radius:14px;background:#fcfcfa;height:74px;padding:0 28px;gap:27px}
.login-card .input-shell svg{width:26px;height:26px;flex:none;color:#5b5c58}
.login-card .input-shell input{text-align:left;font:400 20px/1.5 var(--font);color:#363733}
.login-card .input-shell input[type=password]{letter-spacing:5px}
.password-toggle{background:none;border:0;padding:0;display:grid;place-items:center}
.login-options{display:flex;align-items:center;justify-content:space-between;margin:32px 0 36px;gap:12px}
.login-card .remember{margin:0;font-size:21px;color:#62625e;gap:12px}
.login-card .remember input{width:26px;height:26px;margin:0;accent-color:var(--copper)}
.login-options .text-button{font-size:19px;color:#62625e;text-decoration:underline;text-underline-offset:7px}
.login-card .login-button{position:relative;height:83px;border:0;border-radius:14px;background:#1c1d1b;box-shadow:none;color:white;font-size:27px;font-weight:500;margin:0}
.login-button i{position:absolute;left:24px;top:14px;width:55px;height:55px;border-radius:50%;display:grid;place-items:center;background:var(--copper);font:400 33px/1 var(--font)}
.login-card .login-button:hover{background:#30312e;transform:none}
.login-card>small{display:flex;justify-content:center;align-items:center;gap:12px;font-size:17px;margin-top:34px;color:#777}
.login-card>small a{color:inherit;text-decoration:none}
.login-card>small a:hover{text-decoration:underline}
.login-card .login-error{margin:0 0 16px!important;font-size:14px;color:var(--danger);padding:12px;background:#fff0ec;border-radius:10px}
@media(min-width:1600px){.login-view{grid-template-rows:94px 1fr}.login-brand{padding-top:45px}.neel-stage{margin-top:15px}.login-panel{padding-top:80px}}
@media(max-width:1150px){.login-masthead{padding:20px 3%;gap:18px}.login-masthead img{width:190px}.login-brand{padding-inline:4%}.login-brand h1{letter-spacing:-1.5px}.login-doodle{width:45px;right:2%;top:90px}.login-card .input-shell{height:60px;padding:0 20px;gap:15px}.login-card .field-label{font-size:17px}.login-options .text-button,.login-card .remember{font-size:15px}.login-card .input-shell input{font-size:16px}.login-card .login-button{height:68px;font-size:22px}.login-button i{width:44px;height:44px;left:15px;top:12px}.login-panel{padding:45px 7%}.neel-caption{font-size:17px;padding:6px 16px}.login-edition b{font-size:200px}.login-edition>span{left:90px;font-size:8px}}
@media(max-width:760px){.login-view{display:flex;flex-direction:column;min-height:100svh}.login-masthead{height:76px;flex:none;padding:18px 24px}.login-masthead img{width:156px;height:36px}.login-masthead>span{font-size:9px;letter-spacing:1px}.login-masthead>i{display:none}.login-masthead{justify-content:space-between}.login-brand{border:0;padding:20px 20px 0;max-height:235px;overflow:hidden}.login-brand h1{font-size:38px;line-height:1.2}.login-brand>p{font-size:17px;margin:9px 0}.login-doodle,.login-edition{display:none}.neel-stage{height:135px;width:180px;margin:0 auto}.neel-backdrop{bottom:0;height:60%;left:15%;width:70%;border-radius:22px}.neel-orbit,.neel-caption,.neel-ground{display:none}.login-neel{height:190px;width:170px;left:0;bottom:-80px}.login-panel{padding:28px 24px 32px;flex:1}.login-card{max-width:440px}.login-card h2{font-size:36px;line-height:1.25}.login-card>p:not(.login-error){font-size:16px;margin-bottom:25px}.login-card .field-label{font-size:15px;margin-top:18px}.login-card .input-shell{height:54px;border-radius:11px;padding:0 15px}.login-card .input-shell svg{width:20px;height:20px}.login-options{margin:24px 0}.login-card .remember input{width:20px;height:20px}.login-card .login-button{height:59px;font-size:21px;border-radius:11px}.login-button i{height:37px;width:37px;top:11px;font-size:26px}.login-card>small{font-size:13px;margin-top:25px}}
@media(prefers-reduced-motion:reduce){html{scroll-behavior:auto}*,*::before,*::after{animation-duration:.01ms!important;transition-duration:.01ms!important}}

/* The complete login always fits the available viewport, including a docked preview. */
.login-view{height:100svh;min-height:0;grid-template-rows:94px minmax(0,1fr)}
.login-brand,.login-panel{min-height:0}
.neel-stage{flex:1;min-height:0;max-height:555px;height:auto}
.login-neel{stroke:none;overflow:visible}
@media(min-width:761px) and (max-height:850px){
  .login-view{grid-template-rows:74px minmax(0,1fr)}
  .login-masthead{padding-block:14px}.login-masthead img{height:42px}
  .login-brand{padding-top:12px;padding-bottom:10px}.login-brand h1{font-size:min(5.55vw,9vh);line-height:1.24}
  .login-brand>p{font-size:min(2vw,3.2vh);margin:5px 0 8px}.login-doodle{top:70px;height:65px}
  .login-panel{padding-block:16px}.login-card h2{font-size:min(4.4vw,7vh)}
  .login-card>p:not(.login-error){font-size:min(1.65vw,2.7vh);margin-bottom:22px}
  .login-card .field-label{font-size:16px;margin:17px 0 6px}.login-card .input-shell{height:55px}
  .login-options{margin:22px 0}.login-options .text-button,.login-card .remember{font-size:16px}
  .login-card .login-button{height:62px;font-size:23px}.login-button i{width:44px;height:44px;top:9px}
  .login-card>small{font-size:14px;margin-top:22px}.neel-caption{font-size:18px}.login-edition b{font-size:190px}
}
@media(max-width:760px){
  .login-view{display:grid;grid-template-columns:1fr;grid-template-rows:60px minmax(120px,22svh) minmax(0,1fr)}
  .login-masthead{height:60px;padding:12px 24px}.login-masthead img{width:150px}
  .login-brand{display:flex;align-items:flex-start;justify-content:center;padding:14px 135px 14px 20px;max-height:none;overflow:hidden;direction:ltr}
  .login-brand h1{font-size:clamp(22px,5.5vw,35px);line-height:1.22;letter-spacing:-.8px;direction:rtl}
  .login-brand h1 mark{padding-inline:9px}.login-brand>p{font-size:clamp(10px,2.6vw,15px);margin:7px 0 0;direction:rtl}
  .neel-stage{position:absolute;right:12px;top:8px;bottom:4px;width:122px;max-height:none;height:auto;margin:0}
  .neel-backdrop{left:10%;bottom:15%;width:85%;height:55%;border-radius:21px}
  .login-neel{left:0;bottom:0;width:122px;height:100%;max-width:none}
  .login-panel{padding:14px 24px 18px;align-items:center;overflow:auto}
  .login-card h2{font-size:32px;line-height:1.2}.login-card>p:not(.login-error){font-size:14px;margin-bottom:18px}
  .login-card .field-label{font-size:13px;margin:12px 0 6px}.login-card .input-shell{height:48px}
  .login-card .input-shell input{font-size:14px}.login-options{margin:19px 0}
  .login-options .text-button,.login-card .remember{font-size:13px}.login-card .login-button{height:52px;font-size:20px}
  .login-button i{height:34px;width:34px;top:9px;left:13px;font-size:25px}
  .login-card>small{margin-top:19px;font-size:12px}
}
@media(max-width:760px) and (max-height:650px){
  .login-view{grid-template-rows:48px 105px minmax(0,1fr)}.login-masthead{height:48px;padding:9px 20px}
  .login-brand{padding-block:6px}.login-brand h1{font-size:23px}.login-panel{padding:8px 20px}
  .login-card h2{font-size:26px}.login-card>p:not(.login-error){font-size:12px;margin-bottom:8px}
  .login-card .field-label{font-size:12px;margin:7px 0 4px}.login-card .input-shell{height:40px}
  .login-options{margin:12px 0}.login-card .login-button{height:44px;font-size:17px}
  .login-button i{width:28px;height:28px;top:8px;font-size:20px}.login-card>small{margin-top:10px}
}

/* Workspace shell and Company Brain: one viewport, scrolling message history only. */
:root{--sidebar:300px;--toolbar:84px}
.app-shell{height:100svh;min-height:0;overflow:hidden;background:var(--paper)}
.workspace{height:100svh;min-height:0;overflow:hidden}
.side-nav{background:#fbfbf9;color:var(--ink);border-left:1px solid var(--line)}
.side-brand{height:130px;border:0;display:flex;flex-direction:column;justify-content:center;padding:22px;gap:6px}
.side-brand img{width:84px;height:56px;object-fit:contain}.side-brand b{font:700 21px/1.2 Arial,sans-serif;letter-spacing:.1px}
.side-nav nav{gap:10px;padding:7px 17px}
.nav-item{height:75px;border-right:6px solid transparent;border-radius:20px 9px 9px 20px;padding:0 12px;color:var(--ink);gap:22px}
.nav-item:hover{background:#f2efea;color:var(--ink)}
.nav-item.is-active{background:#f4eae1;border-right-color:var(--copper);color:var(--copper-dark);box-shadow:none}
.nav-item svg{width:31px;height:31px;flex:none;stroke-width:1.55}
.nav-item span{font-size:20px;font-weight:500;white-space:nowrap}
.nav-number{font:400 17px/1 Arial,sans-serif;color:#999;flex:none;font-style:normal}
.side-bottom{height:auto;display:flex;flex-direction:column;margin: auto 29px 30px;padding-top:18px;border-top:1px solid var(--line);gap:16px}
.workspace-account,.sidebar-utility{display:flex;align-items:center;justify-content:flex-start;gap:20px;width:100%;direction:rtl}
.workspace-account{flex-direction:row;font-size:19px;min-height:58px}.workspace-account>span{flex:1}
.owner-initials{display:grid;place-items:center;width:59px;height:59px;flex:none;border-radius:50%;background:#e9e9e6;font-size:23px;font-weight:500}
.sidebar-utility{border:0;background:none;font-size:20px;padding:5px 8px;color:var(--ink)}
.sidebar-utility span{flex:1;text-align:right}.sidebar-utility svg{height:25px;width:25px;margin:0 10px}
.sidebar-utility:hover{color:var(--copper-dark)}
.workspace-toolbar{height:var(--toolbar);margin:0 30px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line);background:var(--paper);gap:20px}
.workspace-crumb{display:flex;align-items:center;gap:20px;font-size:19px}.workspace-crumb svg{width:15px;height:15px;transform:rotate(180deg)}
.workspace-status{display:flex;align-items:center;gap:29px;font-size:16px;color:#666;direction:rtl}
.workspace-status .status-dot{width:12px;height:12px;box-shadow:none;vertical-align:middle;margin-left:8px}
.toolbar-bell{position:relative;border:0;border-right:1px solid #d5d5d0;background:none;height:36px;width:76px;display:grid;place-items:center;color:var(--ink)}
.toolbar-bell svg{width:27px;height:27px}.toolbar-bell i{position:absolute;width:11px;height:11px;border-radius:50%;background:var(--copper);left:38px;top:0}
.product-view{height:calc(100svh - var(--toolbar));min-height:0}
.primary-button{box-shadow:none}.panel-card{box-shadow:none;border-color:var(--line)}
.workspace-dialog{width:min(460px,calc(100vw - 32px));border:1px solid var(--line);border-radius:20px;padding:25px;color:var(--ink);background:var(--paper);direction:rtl;box-shadow:var(--shadow)}
.workspace-dialog::backdrop{background:rgba(20,20,19,.25)}.workspace-dialog h2{font:700 32px var(--display);margin:0 0 14px}.workspace-dialog p{line-height:1.9}
#brainView{padding:0;grid-template-rows:190px minmax(0,1fr) auto}
#brainView.is-active{display:grid}
#brainView .screen-head{height:190px;position:relative;top:auto;padding:30px 30px 0 220px;border:0;backdrop-filter:none;background:none;display:flex;justify-content:space-between;align-items:flex-end;text-align:right}
#brainView .screen-head::after{content:"";position:absolute;bottom:0;right:30px;left:220px;border-bottom:1px solid var(--line)}
#brainView .screen-head>div:first-child{align-self:flex-start}
#brainView .screen-head h1{font:800 60px/1.2 var(--display);letter-spacing:-1px;white-space:nowrap}
#brainView .screen-head h1 mark{border-radius:999px;background:var(--copper-soft);padding:0 18px;color:var(--ink)}
.heading-doodle{width:66px;height:66px;vertical-align:middle;margin-right:23px;stroke-width:1.6}
#brainView .screen-head p{font-size:23px;color:var(--ink-2);margin:8px 0 0}
.brain-guide{display:flex;align-items:flex-end;gap:8px;direction:ltr;flex:none}
.neel-bust{width:155px;height:140px;overflow:hidden;flex:none}.neel-bust img{width:100%;height:100%;object-fit:contain;object-position:bottom}
.brain-guide>div:last-child{padding-bottom:15px;direction:rtl;text-align:right}
.brain-guide b{display:block;font:700 23px/1.5 var(--display)}.brain-guide span{font-size:15px;color:#85847e}
.neel-bust svg{display:block;width:100%;height:100%;fill:none;stroke:none}
.brain-thread{width:100%;height:100%;min-height:0;margin:0;padding:32px 30px 28px 220px;overflow-y:auto;overscroll-behavior:contain;gap:16px;scrollbar-gutter:stable}
#brainDynamicMessages{display:flex;flex-direction:column;gap:16px}
#brainView .bubble{max-width:min(620px,90%);border-radius:18px;padding:13px 23px;box-shadow:none;position:relative;margin-bottom:18px}
#brainView .bubble p{font-size:18px;line-height:1.7}
#brainView .ai-bubble{background:#fdfdfb;border:1px solid #d9d9d5}
#brainView .owner-bubble{background:#f5e9df;border:1px solid #ebd7c8;border-bottom-right-radius:4px}
#brainView .bubble>time{position:absolute;bottom:-21px;left:8px;margin:0;font:400 12px/1.4 var(--font);color:#85847e}
#brainView .owner-bubble>time{left:auto;right:8px}
#brainView .attachment-bubble{max-width:min(650px,94%);background:#f5f5f2;border:1px solid var(--line);border-radius:18px;padding:11px}
#brainView .attachment-bubble>p{font-size:14px;color:var(--ink-2);margin-bottom:5px}
#brainView .attachment-grid{display:flex;flex-wrap:wrap;gap:10px;margin:0}
#brainView .attachment-grid>span{display:grid;grid-template-columns:25px 1fr;padding:8px 12px;min-width:150px;border-radius:14px;flex:1}
#brainView .attachment-grid strong{font-size:13px}.attachment-grid small{font-size:10px}
#brainView .file-type{width:24px;height:27px;border-radius:4px;font-size:8px}
#brainView .file-type.pdf{background:var(--ink)}
#brainView .analysis-disclosure{border-radius:14px;background:#fafaf8;margin-top:12px;border-color:var(--line)}
#brainView .analysis-disclosure>summary{min-height:46px;padding:9px 15px}
#brainView .analysis-disclosure>summary .eyebrow{font-size:13px;color:var(--ink)}
#brainView .analysis-disclosure>summary b{font-size:12px;font-weight:400;color:var(--stone)}
#brainView .analysis-disclosure>summary>div{gap:4px 9px}
#brainView .analysis-disclosure>summary .needs-confirm{font:400 12px var(--font);background:none;padding:0;color:var(--copper-dark)}
#brainView .analysis-disclosure>summary .confidence{background:none;color:var(--stone);font:400 12px var(--font);padding:0}
#brainView .analysis-columns{grid-template-columns:1fr;gap:10px}.analysis-block ul{font-size:13px}
.brain-dock{position:fixed;left:29px;right:auto;inset-inline-end:29px;bottom:auto;width:142px;height:145px;border:1px solid #dededa;border-radius:19px;box-shadow:0 5px 15px #14141305;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:16px;background:#fcfcfa}
.brain-dock-end{top:130px}.brain-dock-start{top:285px;height:158px}
.brain-dock:hover{box-shadow:0 5px 20px #1414130a;transform:none;border-color:#c7bcb2}
.dock-icon{width:110px;height:85px;border:1px solid var(--line);border-radius:15px;display:grid;place-items:center}
.dock-icon img{width:49px;height:40px}.dock-count{top:13px;left:auto;right:10px;inset-inline-end:auto;min-width:28px;height:28px;line-height:28px;font-size:13px}
.dock-label{display:flex;align-items:center;justify-content:center;gap:5px;font-size:13px;white-space:nowrap;direction:ltr;color:var(--ink)}
.dock-label svg{width:12px;height:12px;transform:rotate(180deg)}
.dock-ring{--size:82px}.dock-ring::after{inset:6px;background:#fcfcfa}.dock-ring span{font:500 21px Arial,sans-serif}
.brain-composer{position:relative;bottom:auto;right:auto;left:auto;width:calc(100% - 60px);margin:0 30px 24px;min-height:88px;padding:13px 15px;border:1px solid #d9d9d5;border-radius:24px;background:#fff;backdrop-filter:none;box-shadow:none;display:flex;align-items:center;flex-wrap:wrap;gap:18px}
.brain-composer textarea{order:2;flex:1;width:auto;min-width:0;height:40px;min-height:40px;max-height:120px;padding:5px 0;font-size:17px;line-height:1.7}
.brain-composer .composer-actions{display:contents}.brain-composer .composer-actions>div{order:1;gap:10px}
.brain-composer .tool-button{border:0;background:none;width:34px;height:38px;border-radius:8px}.brain-composer .tool-button svg{width:25px;height:25px}
.brain-composer .send-button{order:3;width:60px;height:60px;background:var(--copper);flex:none}.brain-composer .send-button svg{width:28px;height:28px;fill:#fff;stroke-width:1}
.brain-composer .attachment-preview{order:4;flex-basis:100%;margin:0}
.brain-review-panel:not([hidden]){inset:105px calc(var(--sidebar) + 30px) 30px 30px;border-radius:20px;box-shadow:0 16px 80px #14141326}
@media(max-width:1450px){:root{--sidebar:245px}.nav-item{gap:14px}.nav-item span{font-size:17px}.nav-item svg{width:26px;height:26px}.nav-number{font-size:15px}.side-bottom{margin-inline:22px}.sidebar-utility,.workspace-account{font-size:17px}#brainView .screen-head{padding-left:175px}#brainView .screen-head::after{left:175px}#brainView .screen-head h1{font-size:48px}#brainView .screen-head p{font-size:19px}.brain-guide{gap:10px}.brain-guide b{font-size:19px}.neel-bust{width:95px;height:105px}.brain-thread{padding-left:175px}.brain-dock{width:120px;left:25px;inset-inline-end:25px}.dock-label{font-size:11px}.dock-icon{width:90px}}
@media(max-width:1150px){:root{--sidebar:205px;--toolbar:70px}.side-nav nav{padding-inline:10px}.nav-item{gap:10px;padding-inline:8px}.nav-item span{font-size:15px}.nav-item svg{width:23px}.nav-number{font-size:12px}.side-bottom{margin-inline:16px}.workspace-account{gap:10px}.owner-initials{width:44px;height:44px}.sidebar-utility{font-size:16px}#brainView{grid-template-rows:160px minmax(0,1fr) auto}#brainView .screen-head{height:160px;padding-left:145px;padding-top:24px}#brainView .screen-head h1{font-size:38px}.heading-doodle{display:none}#brainView .screen-head p{font-size:15px}.brain-guide{gap:5px}.neel-bust{width:75px;height:90px}.brain-guide b{font-size:15px}.brain-guide span{font-size:12px}.brain-thread{padding-left:145px}#brainView .screen-head::after{left:145px}.brain-dock{width:96px;left:20px;inset-inline-end:20px;height:116px;border-radius:15px;gap:8px}.brain-dock-end{top:110px}.brain-dock-start{top:238px}.dock-icon{width:76px;height:62px}.dock-icon img{width:35px}.dock-ring{--size:63px}.dock-ring span{font-size:16px}.dock-label{font-size:9px}.dock-count{width:23px;height:23px;line-height:23px;font-size:11px}#brainView .bubble p{font-size:16px}.brain-composer .composer-actions>div{gap:3px}.brain-composer{gap:10px}.brain-composer textarea{font-size:14px}}
@media(max-width:720px){
 :root{--sidebar:0px;--toolbar:56px}.app-shell{display:block;padding-bottom:62px}.workspace{height:calc(100svh - 62px)}
 .side-nav{height:62px;top:auto;bottom:0;width:100%;right:0;border:0;border-top:1px solid var(--line);background:#fff}.side-brand,.side-bottom{display:none}
 .side-nav nav{height:100%;display:grid;grid-template-columns:repeat(3,1fr);padding:5px 7px;gap:5px}.nav-item{height:50px;display:flex;flex-direction:column;justify-content:center;gap:3px;padding:3px;border:0;border-radius:12px;color:var(--ink)}.nav-item.is-active{background:#f4eae1;color:var(--copper-dark)}.nav-item span{font-size:11px;flex:none}.nav-item svg{width:20px;height:20px}.nav-number{display:none}
 .workspace-toolbar{margin:0 16px;gap:10px}.workspace-crumb{font-size:14px;gap:10px}.workspace-status{font-size:11px;gap:10px}.toolbar-bell{width:38px;height:26px}.toolbar-bell svg{width:20px}.toolbar-bell i{width:6px;height:6px;left:18px}.workspace-status .status-dot{width:7px;height:7px;margin-left:3px}
 .product-view{height:calc(100svh - var(--toolbar) - 62px)}
 #brainView{grid-template-rows:157px minmax(0,1fr) auto}#brainView .screen-head{height:157px;padding:16px 16px 0;align-items:flex-start}#brainView .screen-head::after{left:16px;right:16px}#brainView .screen-head h1{font-size:32px}#brainView .screen-head h1 mark{padding-inline:10px}#brainView .screen-head p{font-size:12px;margin-top:6px}.brain-guide{align-items:center;gap:2px}.brain-guide>div:last-child{display:none}.neel-bust{width:62px;height:70px}
 .brain-dock{position:absolute;top:96px;bottom:auto;width:calc(50% - 22px);height:45px;flex-direction:row;gap:8px;border-radius:12px;z-index:11;inset-inline-end:auto}.brain-dock-end{left:16px}.brain-dock-start{left:auto;right:16px}.dock-icon{width:28px;height:28px;border:0}.dock-icon img{width:23px;height:23px}.dock-ring{--size:31px}.dock-ring::after{inset:3px}.dock-ring span{font-size:9px}.dock-label{font-size:10px}.dock-count{right:7px;top:-7px;min-width:19px;width:19px;height:19px;line-height:19px;font-size:9px}
 .brain-thread{padding:21px 16px 20px;gap:15px;scrollbar-gutter:auto}#brainView .bubble{max-width:92%;padding:10px 13px;border-radius:14px;margin-bottom:14px}#brainView .bubble p{font-size:14px}#brainView .bubble>time{font-size:10px;bottom:-18px}#brainView .attachment-grid{gap:5px}#brainView .attachment-grid>span{min-width:135px}#brainView .analysis-disclosure>summary{padding:7px 9px}#brainView .analysis-disclosure>summary .eyebrow{font-size:11px}#brainView .analysis-disclosure>summary .confidence{font-size:10px}
 .brain-composer{width:calc(100% - 24px);margin:0 12px 12px;min-height:65px;padding:8px 9px;border-radius:17px;gap:6px}.brain-composer .composer-actions>div{gap:0}.brain-composer .tool-button{width:27px;height:34px}.brain-composer .tool-button svg{width:19px;height:19px}.brain-composer .send-button{height:42px;width:42px}.brain-composer .send-button svg{height:21px;width:21px}.brain-composer textarea{font-size:12px;padding-top:9px;min-height:36px}
 .brain-review-panel:not([hidden]){inset:66px 10px 76px;padding:15px}.mobile-nav-button{display:none}
}
.workspace-status .is-offline .status-dot{background:var(--stone)}
@media(min-width:721px) and (max-width:1450px){.neel-bust{width:125px;height:110px}}
@media(min-width:721px) and (max-width:1150px){.neel-bust{width:105px;height:96px}}
@media(max-width:720px){.neel-bust{width:90px;height:82px}}

/* Unified conversations: three calm work areas, with a fixed reply composer. */
.pane-switcher{display:none}
#conversationsView{padding:0;overflow:hidden}
.conversation-layout{height:100%;min-height:0;padding:0;display:grid;grid-template-columns:minmax(0,25fr) minmax(0,50fr) minmax(0,25fr);gap:0;background:var(--paper)}
.conversation-layout>*{min-width:0;min-height:0}
.conversation-layout .panel-card{border-radius:18px;background:#fdfdfb}
.customer-context{display:block;align-self:start;max-height:calc(100% - 30px);margin:18px 10px 12px 18px;padding:21px 18px;overflow:auto}
.customer-context .panel-heading{justify-content:flex-start;gap:15px;flex-direction:row-reverse}.customer-context .panel-heading h2{font-size:21px}.customer-context .panel-heading svg{width:28px;height:28px}
.conversation-layout .avatar{background:#f0eeea;color:var(--ink);border-radius:50%;font-size:19px;font-weight:400}
.customer-context .customer-identity{flex-direction:column;text-align:center;gap:8px;padding:23px 0 20px}
.customer-context .customer-identity>.avatar{width:88px;height:88px;font-size:33px}.customer-context .customer-identity h3{font-size:22px;margin:0 0 3px}.customer-context .customer-identity p{font-size:12px;text-align:center;overflow-wrap:anywhere}
.customer-context section{padding-top:18px}.customer-context section h4{font-size:16px;margin-bottom:5px}
.customer-context dl div{min-height:58px;height:auto;gap:9px;padding:12px 0;font-size:13px}
.customer-context dl svg{width:23px;height:23px;flex:none}.customer-context dd{flex:1;font-weight:400;line-height:1.7;overflow-wrap:anywhere}.customer-context dt{flex:none;color:var(--copper-dark);background:#f9e9dc;border-radius:7px;padding:4px 9px;font-size:11px}
.context-memory-link{display:flex;align-items:center;justify-content:flex-end;gap:14px;width:100%;border:0;background:none;color:var(--copper-dark);padding:22px 0 5px;font-size:14px}.context-memory-link svg{height:16px;width:16px;transform:rotate(180deg)}
.active-conversation{height:100%;min-height:0;grid-template-rows:100px minmax(0,1fr) auto;border-radius:16px 16px 0 0!important;border-bottom:0;background:#fff}
.conversation-head{height:100px;min-height:0;padding:17px;direction:ltr;gap:10px}
.conversation-person{display:flex;align-items:center;gap:14px;min-width:0}.conversation-person>.avatar{width:60px;height:60px;font-size:24px}.conversation-person>div{min-width:0}.conversation-head h1{font-size:22px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.conversation-head p{font-size:12px;direction:rtl;justify-content:flex-end;line-height:1.8}.conversation-head .head-actions{direction:rtl;flex:none}.conversation-head .secondary-button{color:var(--copper-dark);border-color:#cd9877;font-size:13px;padding:9px 13px;background:#fff}.conversation-head .tool-button{background:#fff;border:1px solid var(--line);width:34px;height:34px;align-self:center}
.message-stream{min-height:0;padding:20px 16px;gap:23px;background:none;overscroll-behavior:contain;scrollbar-gutter:stable}
.date-chip{background:none;border:0;color:#8a8983;font-size:12px;padding:0;margin:0 auto}
.message{position:relative;max-width:calc(100% - 70px);padding:12px 16px;font-size:16px;line-height:1.7;box-shadow:none;flex:none;margin-bottom:15px}
.message> b{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap}
.message p{margin:0;overflow-wrap:anywhere}.message>time{position:absolute;bottom:-20px;right:9px;font:400 11px/1.5 var(--font);white-space:nowrap}
.customer-message{align-self:flex-start;background:#f5eae2;border:1px solid #f0e3d9;border-radius:18px 18px 4px 18px;margin-right:46px}
.agent-message{align-self:flex-end;background:#fff;border:1px solid #e1e0dc;border-radius:18px 18px 18px 4px;margin-left:46px}.agent-message>time{right:auto;left:0}
.message-avatar{position:absolute;right:-47px;top:0;width:37px!important;height:37px!important;font-size:14px!important}.agent-message .message-avatar{right:auto;left:-47px}
.neel-avatar{position:relative;display:inline-block;flex:none;width:46px;height:46px;background:#f4f1eb;border-radius:50%;overflow:hidden}.neel-avatar img{position:absolute;width:80px;max-width:none;height:80px;left:50%;top:-11px;transform:translateX(-50%);object-fit:contain}
.message-avatar.neel-avatar img{width:68px;height:68px;top:-10px}
.message>.message-avatar{position:absolute}
.ai-draft-card{grid-template-columns:1fr;gap:16px;border:0;padding:6px 0 0;flex:none}
.draft-main{background:#fcf4ee;border:1px solid #efd9c8;padding:16px 18px;border-radius:17px;display:flex;flex-direction:column;align-items:stretch;gap:10px}
.draft-heading{display:flex;align-items:center;gap:15px;direction:ltr}.draft-heading h3{font-size:21px;margin:0;font-weight:600;direction:rtl}.draft-heading h3::before{content:'✦';color:var(--copper);margin-left:7px}
.draft-main p{font-size:16px;line-height:1.8}.draft-grounding{font-size:12px;color:#8d8a83;align-self:center}.draft-main .primary-button{align-self:flex-end;padding:8px 15px;font-size:14px;min-height:39px;border-radius:9px;background:var(--copper)}.draft-main .primary-button::after{content:'←';margin-right:9px;font-family:Arial,sans-serif}
.handoff-card{display:grid;grid-template-columns:44px 1fr auto;direction:ltr;align-items:center;gap:12px;border:1px solid var(--line);border-radius:17px;padding:16px;background:#fff}
.handoff-icon{width:44px;height:44px;border-radius:50%;background:#f8f2ec;display:grid;place-items:center}.handoff-icon svg{width:25px;height:25px}.handoff-body{direction:rtl;min-width:0}.handoff-card h4{font-size:18px;margin:0 0 6px;text-align:left}.handoff-card p{font-size:13px;line-height:1.8;margin:0}.handoff-card button{font-size:12px;white-space:nowrap;color:var(--copper-dark);border-color:#d7ae91;padding:9px}
.internal-note{width:100%;font-size:12px;flex:none;background:#f7f4e9}
.reply-composer{display:flex;align-items:center;direction:ltr;gap:12px;margin:12px 16px 24px;padding:11px 13px;border-radius:17px;min-height:72px}
.reply-composer textarea{order:2;flex:1;min-width:0;min-height:34px;height:34px;max-height:110px;font-size:15px;direction:rtl;line-height:1.7;padding:5px 10px;border:1px solid #eeede8;border-radius:12px}
.reply-composer>div{display:contents}.reply-composer .composer-tools-inline{order:1}.reply-composer .attach-button{width:31px;height:38px;padding:0;color:var(--ink)}.reply-composer .attach-button svg{width:27px;height:27px}
.reply-composer .primary-button{order:3;width:48px;height:48px;border-radius:50%;padding:0;display:grid;place-items:center;background:var(--copper)}.reply-composer .primary-button svg{width:25px;height:25px;fill:#fff;stroke-width:1}
.inbox-panel{margin:17px 14px 0 8px;padding:17px 11px;max-height:calc(100% - 17px);border-bottom:0!important;border-radius:18px 18px 0 0!important;overflow:visible;display:flex;flex-direction:column}
.inbox-head{margin:0 0 21px;justify-content:center;gap:15px;flex:none}.inbox-head h1{font-size:23px}.inbox-head>svg{width:29px;height:29px}
.inbox-panel>.search-shell{height:47px;background:#fff;border-radius:13px;flex:none}.inbox-panel .search-shell input{font-size:13px}.inbox-panel .search-shell svg{width:20px}
.inbox-controls{display:flex;align-items:center;justify-content:space-between;gap:4px;flex:none;margin:11px 0 13px}.inbox-filters{margin:0;gap:3px}.inbox-filters button{font-size:11px;padding:7px 5px;border:1px solid var(--line);border-radius:10px;color:var(--ink);white-space:nowrap}.inbox-filters button.is-active{color:var(--copper-dark);background:#f5eae2;border-color:#dfbfa7}.inbox-filters b{font:400 10px var(--font);background:#f0e5db;padding:1px 4px;border-radius:50%;color:var(--copper-dark)}
#channelButton{font-size:11px;gap:4px;padding:7px;border-radius:10px;height:35px;white-space:nowrap}#channelButton svg{height:16px;width:16px}
.channel-popover{top:43px;left:0;width:235px;border-radius:13px;padding:9px;box-shadow:0 10px 25px #14141314;background:#fff}.channel-popover .channel-row{background:#fff;color:var(--ink);font-size:12px;min-height:45px;border-radius:8px;padding:7px;gap:9px}.channel-popover .channel-row:hover{background:#f5f2ed}.channel-popover .channel-row span{padding:0;min-height:0;font-size:12px}.channel-popover .channel-row svg{width:22px;height:22px;color:var(--ink)}.channel-popover .channel-row b{font-size:10px}.channel-popover .channel-row small{font-size:9px}
.inbox-list{display:flex;flex-direction:column;overflow:auto;min-height:0;overscroll-behavior:contain}.inbox-item{min-height:102px;flex:none;grid-template-columns:44px minmax(0,1fr);gap:10px;padding:16px 7px;border-radius:0;background:transparent}.inbox-item.is-active{border:0;border-bottom:1px solid var(--line);background:#f3e8df;border-radius:13px;padding:16px 7px;margin:0}.inbox-item b{font-size:15px}.inbox-item p{font-size:12px;margin:5px 0;line-height:1.7}.inbox-item small{font-size:10px}.inbox-item time{font-size:9px;position:absolute;left:7px;bottom:12px}.inbox-item>i{bottom:auto;top:17px;left:6px;min-width:15px;height:15px;line-height:15px;font-size:9px}.inbox-item>.avatar{margin-top:3px}.inbox-item div{padding-left:13px}
@media(min-width:1101px) and (max-width:1450px){
 .conversation-layout{grid-template-columns:minmax(0,23fr) minmax(0,50fr) minmax(0,27fr)}.customer-context{padding:17px 12px;margin-left:12px}.customer-context .panel-heading h2{font-size:18px}.customer-context .customer-identity h3{font-size:19px}.customer-context dl div{font-size:11px}.customer-context dt{font-size:10px;padding:3px 6px}.customer-context dl svg{width:19px}.conversation-head h1{font-size:18px}.conversation-person{gap:8px}.conversation-person>.avatar{width:45px;height:45px;font-size:20px}.conversation-head{padding:12px}.conversation-head p{font-size:10px}.conversation-head .secondary-button{font-size:11px;padding:8px}.message{font-size:14px}.message-stream{padding:16px 12px;gap:20px}.draft-heading h3{font-size:18px}.draft-main p{font-size:14px}.handoff-card{padding:12px;gap:8px;grid-template-columns:34px 1fr auto}.handoff-icon{width:34px;height:34px}.handoff-card h4{font-size:15px}.handoff-card p{font-size:11px}.handoff-card button{font-size:10px;padding:7px}.inbox-panel{margin-right:10px;padding:15px 8px}.inbox-head h1{font-size:21px}.inbox-filters button,#channelButton{font-size:10px;padding:6px 4px}.inbox-filters b{font-size:9px}.inbox-item b{font-size:14px}.reply-composer{margin-bottom:17px}.reply-composer textarea{font-size:13px}.draft-grounding{font-size:10px}
}

/* Customer memory and follow-up. No additional product screens or dashboard. */
#customersView{padding:0;overflow:hidden;min-width:0;grid-template-columns:minmax(0,1fr)}
#customersView>*{min-width:0}
#customersView.is-active{display:grid;grid-template-rows:110px minmax(0,1fr)}
.customers-screen-head{padding:14px 26px 10px;display:flex;align-items:center;justify-content:flex-start}
.customers-screen-head h1{font:800 52px/1.18 var(--display);margin:0;color:var(--ink);white-space:nowrap;letter-spacing:-1px}
.customers-screen-head mark{background:#f3e3d8;color:var(--ink);border-radius:999px;padding:0 16px}
.customers-screen-head h1 svg{width:58px;height:58px;vertical-align:middle;margin-right:25px;stroke-width:1.3}
.customers-screen-head p{font-size:18px;margin:5px 10px 0;color:var(--ink-2)}
.customers-layout{height:100%;min-height:0;grid-template-columns:minmax(0,34fr) minmax(0,42fr) minmax(0,24fr);gap:10px;padding:0 22px 20px;background:var(--paper)}
.customers-layout>*{min-width:0;min-height:0;overflow:auto;background:#fdfdfb;border-radius:17px;overscroll-behavior:contain}
.followup-panel{display:flex;flex-direction:column;gap:12px;padding:18px 16px}
.followup-title{margin:0;gap:9px;direction:ltr}.followup-title h2{font-size:25px;font-weight:600}.followup-title .sparkle{display:none}
.followup-welcome{display:flex;align-items:center;gap:10px;direction:ltr;border:1px solid var(--line);border-radius:13px;min-height:100px;overflow:hidden;padding:8px 12px 0;background:#fff}
.neel-followup-portrait{width:127px;height:98px;object-fit:contain;align-self:flex-end;flex:none}
.followup-welcome-copy{direction:rtl;flex:1;padding:7px 0}.followup-welcome h3{font-size:19px;margin:0 0 7px;line-height:1.6}.followup-welcome p{font-size:13px;color:var(--stone);line-height:1.8;margin:0}
.followup-panel>.auto-switch{align-self:flex-start;margin:0;min-height:29px;gap:9px;flex-direction:row-reverse}.followup-panel>.auto-switch small{font-size:13px;color:var(--ink)}.followup-panel>.auto-switch .track{width:47px;height:27px}.followup-panel>.auto-switch .track::after{width:21px;height:21px;top:3px;inset-inline-end:3px}.followup-panel>.auto-switch[aria-checked=true] .track::after{transform:translateX(-20px)}
.why-card{padding:12px 15px;background:#fbf2eb;border:1px solid #eecbb1;border-radius:13px}.why-card h3{display:flex;align-items:center;gap:12px;font-size:17px;margin:0 0 5px;color:var(--copper-dark)}.why-card h3 svg{width:24px;height:24px}.why-card p{font-size:14px;line-height:1.8;margin:0;color:var(--ink-2)}
.followup-meta{margin:0;gap:10px;border:0;flex:none}.followup-meta>div,.followup-meta>div+div{border:1px solid var(--line);border-radius:12px;padding:10px 12px;background:#fff}.followup-meta span{font-size:11px;color:var(--ink-2)}.followup-meta b{font-size:13px;font-weight:400;line-height:1.7}.followup-meta small{display:block;font-size:10px;color:var(--stone)}
.followup-panel .followup-message-label{font-size:14px;font-weight:500;margin:0}.followup-panel textarea{height:94px;min-height:94px;flex:none;padding:10px 13px;font-size:14px;border-radius:13px;line-height:1.8;background:#fff}.followup-panel textarea:not([readonly]){border-color:var(--line)}.followup-panel textarea:focus{border-color:var(--copper)}
.followup-panel .auto-note{font-size:10px;line-height:1.7;color:var(--stone);margin:-5px 0 0}.followup-panel .window-note{color:var(--copper-dark)}
.followup-panel .consent-chip{padding:0;background:none;margin:0;font-size:13px;direction:ltr;justify-content:flex-start;color:var(--ink);gap:9px}.followup-panel .consent-chip::before{content:'';display:inline-block;flex:none;height:10px;width:10px;border-radius:50%;background:var(--success)}.followup-panel .consent-chip.is-blocked{color:var(--danger)}.followup-panel .consent-chip.is-blocked::before{background:var(--danger)}
.followup-panel>.followup-send{background:#222221;border-color:#222221;border-radius:11px;min-height:45px;font-size:18px;margin:0;flex:none}.followup-send svg{color:var(--copper);fill:var(--copper);stroke-width:1;width:25px;height:25px}
.followup-actions{display:grid;grid-template-columns:1fr 1fr;gap:10px;flex:none}.followup-actions button{border:1px solid #666660;border-radius:12px;min-height:41px;padding:6px;font-size:16px;font-weight:400;gap:12px;background:#fff}.followup-actions svg{height:21px;width:21px}
.followup-panel>.followup-stop{margin:2px 0 0;padding:4px 0;min-height:30px;color:var(--stone);gap:10px;font-size:13px;flex:none}.followup-stop::before,.followup-stop::after{content:'';height:1px;background:var(--line);flex:1}.followup-stop svg{width:19px;height:19px}
.memory-panel{padding:24px 18px;display:block}
.memory-head{padding:0 6px 20px;direction:ltr;align-items:center;border:0;gap:10px}.memory-head-copy{direction:rtl;text-align:left;min-width:0}.memory-head .eyebrow{font-size:15px;color:var(--ink);font-weight:400}.memory-head h1{font:800 43px/1.3 var(--display);margin:0 0 4px;overflow-wrap:anywhere}.memory-head p{font-size:15px;color:var(--ink-2)}
.memory-avatar{width:83px;height:83px;border-radius:50%;color:var(--ink);background:#f1dfd2;font-size:30px;font-weight:400;flex:none}
.relationship-summary{background:#fcf3ed;border:1px solid #efdbcd;border-radius:13px;padding:13px 17px;margin-bottom:20px}.summary-heading,.section-heading{display:flex;align-items:center;justify-content:flex-start;gap:12px;direction:rtl}.summary-heading svg,.section-heading svg{width:25px;height:25px;color:var(--copper-dark);flex:none}.relationship-summary h3{font-size:18px;font-weight:600;margin:0}.relationship-summary p{font-size:14px;margin-top:8px;line-height:1.8}
.known-facts{border:0;padding:0}.known-facts>.section-heading{margin:0 6px 12px}.section-heading h3{font-size:19px;margin:0}
.memory-panel .fact-row{min-height:49px;display:grid;grid-template-columns:58px minmax(0,1fr) 39px;gap:12px;font-size:14px;padding:9px 12px;border:1px solid var(--line);border-top:0}.memory-panel .fact-row:nth-child(2){border-top:1px solid var(--line);border-radius:12px 12px 0 0}.memory-panel .fact-row:last-child{border-radius:0 0 12px 12px}
.memory-panel .fact-label{font:500 12px var(--font);color:var(--copper-dark);background:#f1ded1;padding:4px 7px;border-radius:7px;text-align:center}.memory-panel .fact-value{font-size:14px;color:var(--ink);line-height:1.7}.memory-panel .fact-remove{font-size:11px;color:var(--stone);font-weight:400;padding:4px 0}.memory-panel .fact-remove:hover{color:var(--danger)}
.memory-panel>.timeline{margin-top:22px}.memory-panel>.timeline::before{display:none}.memory-panel .timeline>.section-heading{margin:0 6px 12px}.timeline-events{border:1px solid var(--line);border-radius:12px;padding:4px 12px;position:relative}.timeline-events::before{content:'';position:absolute;top:20px;bottom:20px;right:13px;width:1px;background:#d8d1ca}
.memory-panel .timeline-row{position:relative;display:grid;grid-template-columns:12px 100px minmax(0,1fr);gap:10px;align-items:center;padding:12px 0;min-height:44px;border-bottom:1px solid var(--line);margin:0;font-size:13px;direction:rtl}.memory-panel .timeline-row:last-child{border:0}.timeline-dot{width:8px;height:8px;border-radius:50%;background:var(--copper);z-index:1;display:block}.timeline-row time{font-size:10px;color:var(--stone);font-family:var(--font)}.timeline-row>span:not(.timeline-dot){line-height:1.8;color:var(--ink);overflow-wrap:anywhere}
.customer-list-panel{display:flex;flex-direction:column;padding:20px 12px}.customer-list-panel header{margin:0 6px 21px;direction:ltr;gap:12px}.customer-list-panel h2{font-size:25px;margin:0}.customer-list-panel header>svg{width:29px;height:29px}.customer-list-panel .search-shell{height:47px;flex:none;border-radius:13px;background:#fff;margin-bottom:14px}.customer-list-panel .search-shell input{font-size:13px}.customer-list-panel .search-shell svg{width:21px}
.customer-list{display:flex;flex-direction:column;gap:0;min-height:0;overflow:auto}
.customer-list-item{position:relative;display:flex;align-items:center;gap:12px;direction:ltr;border:0;border-bottom:1px solid var(--line);border-radius:0;padding:18px 8px;min-height:105px;background:transparent;flex:none}.customer-list-item.is-active{box-shadow:none;border:1px solid #f0dacb;border-left:4px solid var(--copper);border-radius:12px;background:#f6ebe2;padding-left:5px}.customer-list-item .customer-avatar{width:55px;height:55px;border-radius:50%;font-size:21px;font-weight:400;color:var(--ink);background:#f1dfd3}.customer-list-copy{flex:1;direction:rtl;min-width:0}.customer-list-item b{font-size:15px}.customer-list-item p{font-size:12px;line-height:1.7;margin:5px 0}.customer-list-item small{font-size:11px}.customer-list-chevron{width:16px;height:16px;flex:none;transform:rotate(180deg)}.customer-followup-badge{position:absolute;bottom:5px;left:10px;font-size:9px;font-style:normal;color:var(--copper-dark)}
.followup-meta-item{display:flex;align-items:center;gap:8px}.followup-meta-item>svg{width:21px;height:21px;flex:none}.followup-meta-copy{min-width:0}.followup-meta-copy b{overflow-wrap:anywhere}
.followup-panel .consent-chip::before{content:none}.consent-dot{width:10px;height:10px;border-radius:50%;background:var(--success);flex:none}.is-blocked .consent-dot{background:var(--danger)}
.memory-panel h3.section-heading{font-size:18px;font-weight:600;flex-direction:row-reverse;justify-content:flex-end}.summary-heading,.why-card h3{flex-direction:row-reverse;justify-content:flex-end}
@media(min-width:1101px) and (max-width:1450px){
 .customers-screen-head h1{font-size:45px}.customers-screen-head p{font-size:16px}.customers-layout{grid-template-columns:minmax(0,33fr) minmax(0,42fr) minmax(0,25fr);padding-inline:16px;gap:8px}.followup-panel{padding:15px 12px;gap:10px}.followup-title h2{font-size:22px}.neel-followup-portrait{width:96px;height:84px}.followup-welcome{min-height:87px;padding-inline:8px}.followup-welcome h3{font-size:16px}.followup-welcome p{font-size:11px}.why-card{padding:10px 12px}.why-card p{font-size:12px}.followup-meta>div,.followup-meta>div+div{padding:8px}.followup-meta b{font-size:11px}.followup-panel textarea{font-size:12px;min-height:86px;height:86px}.followup-panel>.followup-send{font-size:16px}.followup-actions button{font-size:14px}.followup-panel .consent-chip{font-size:11px}.memory-panel{padding:19px 14px}.memory-head h1{font-size:35px}.memory-head p{font-size:12px}.memory-avatar{height:66px;width:66px;font-size:25px}.memory-panel .fact-row{gap:8px;grid-template-columns:50px minmax(0,1fr) 31px;padding-inline:8px}.memory-panel .fact-value{font-size:12px}.memory-panel .fact-label{font-size:11px}.memory-panel .timeline-row{grid-template-columns:10px 78px minmax(0,1fr);gap:8px;font-size:12px}.customer-list-panel{padding:17px 9px}.customer-list-panel h2{font-size:22px}.customer-list-item{gap:9px}.customer-list-item .customer-avatar{width:44px;height:44px;font-size:17px}.customer-list-item b{font-size:14px}.customer-list-item p{font-size:11px}.customer-list-item small{font-size:10px}
}
@media(min-width:1101px) and (max-height:850px){
 #customersView.is-active{grid-template-rows:95px minmax(0,1fr)}.customers-screen-head{padding-block:10px}.customers-screen-head h1{font-size:42px}.customers-screen-head p{font-size:14px}.customers-layout{padding-bottom:12px}.followup-panel{gap:8px;padding:13px 12px}.followup-title h2{font-size:20px}.followup-welcome{min-height:61px;padding-top:0}.neel-followup-portrait{height:61px;width:79px}.followup-welcome-copy{padding:5px 0}.followup-welcome h3{font-size:14px;margin-bottom:3px}.followup-welcome p{font-size:10px}.followup-panel>.auto-switch{min-height:24px}.followup-panel>.auto-switch small{font-size:11px}.followup-panel>.auto-switch .track{height:23px;width:39px}.followup-panel>.auto-switch .track::after{height:17px;width:17px}.followup-panel>.auto-switch[aria-checked=true] .track::after{transform:translateX(-16px)}.why-card{padding:7px 10px}.why-card h3{font-size:14px;margin-bottom:2px}.why-card p{font-size:11px}.followup-meta>div,.followup-meta>div+div{padding:5px 8px}.followup-meta span{font-size:10px}.followup-meta small{font-size:9px}.followup-panel .followup-message-label{font-size:12px}.followup-panel textarea{height:76px;min-height:76px;font-size:11px;padding:8px 10px}.followup-panel .auto-note{font-size:9px}.followup-panel .consent-chip{font-size:11px}.followup-panel>.followup-send{min-height:37px;font-size:15px}.followup-actions button{min-height:34px;font-size:13px}.followup-panel>.followup-stop{min-height:24px;font-size:11px;margin:0}.memory-panel{padding:18px 14px}.memory-head{padding-bottom:14px}.relationship-summary{margin-bottom:14px}.memory-panel .fact-row{min-height:43px;padding-block:7px}.memory-panel>.timeline{margin-top:16px}
}
@media(max-width:1100px){
 #customersView.is-active{grid-template-rows:94px 48px minmax(0,1fr)}.customers-screen-head{padding:10px 18px}.customers-screen-head h1{font-size:41px}.customers-screen-head h1 svg{height:42px;width:42px;margin-right:16px}.customers-screen-head p{font-size:15px}
 .customers-layout{height:100%;min-height:0;display:block;padding:0 12px 10px}.customers-layout>.followup-panel,.customers-layout>.memory-panel,.customers-layout>.customer-list-panel{display:none}
 #customersView[data-pane=followup] .followup-panel{display:flex;height:100%;padding:20px;gap:14px}#customersView[data-pane=memory] .memory-panel{display:block;height:100%;min-height:0;padding:24px;border:1px solid var(--line);border-radius:17px}#customersView[data-pane=list] .customer-list-panel{display:flex;height:100%;padding:20px}.customer-list-item{min-height:102px}.customer-list-item b{font-size:18px}.customer-list-item p{font-size:14px}.customer-list-item small{font-size:12px}.followup-welcome{min-height:90px;flex:none}.followup-welcome-copy{flex:1}.why-card{flex:none}.followup-panel>.auto-switch{flex:none}.followup-title{flex:none}
}
@media(max-width:720px){
 #customersView.is-active{grid-template-rows:78px 43px minmax(0,1fr)}.customers-screen-head{padding:10px 15px 5px}.customers-screen-head h1{font-size:clamp(25px,7.5vw,32px);letter-spacing:-.7px}.customers-screen-head mark{padding:0 10px}.customers-screen-head h1 svg{height:26px;width:26px;margin-right:8px}.customers-screen-head p{font-size:12px;margin:4px 6px 0}.customers-layout{padding:0 8px 8px}#customersView[data-pane=memory] .memory-panel{padding:17px 12px}#customersView[data-pane=followup] .followup-panel{padding:15px 12px;gap:10px}#customersView[data-pane=list] .customer-list-panel{padding:18px 12px}
 .memory-head{padding:0 3px 16px}.memory-head h1{font-size:31px}.memory-head .eyebrow{font-size:13px}.memory-head p{font-size:11px}.memory-avatar{width:61px;height:61px;font-size:23px}.relationship-summary{padding:12px;margin-bottom:17px}.relationship-summary h3{font-size:16px}.relationship-summary p{font-size:12px}.section-heading h3{font-size:17px}.summary-heading svg,.section-heading svg{height:22px;width:22px}.memory-panel .fact-row{grid-template-columns:47px minmax(0,1fr) 28px;gap:7px;padding:9px 8px;min-height:47px}.memory-panel .fact-label{font-size:10px;padding:4px 5px}.memory-panel .fact-value{font-size:12px}.memory-panel .fact-remove{font-size:10px}.memory-panel .timeline-row{grid-template-columns:8px 68px minmax(0,1fr);gap:7px;font-size:11px}.timeline-row time{font-size:9px}.timeline-events{padding:4px 8px}.timeline-events::before{right:11px}.memory-panel>.timeline{margin-top:18px}
 .followup-title h2{font-size:22px}.followup-welcome{min-height:77px;gap:8px;padding-inline:8px}.neel-followup-portrait{width:100px;height:79px}.followup-welcome h3{font-size:16px;margin-bottom:5px}.followup-welcome p{font-size:11px}.followup-panel>.auto-switch small{font-size:12px}.why-card h3{font-size:15px}.why-card p{font-size:12px}.followup-meta>div,.followup-meta>div+div{padding:7px 9px}.followup-meta b{font-size:12px}.followup-panel .followup-message-label{font-size:13px}.followup-panel textarea{height:89px;min-height:89px;font-size:12px}.followup-panel .auto-note{font-size:9px}.followup-panel .consent-chip{font-size:12px}.followup-panel>.followup-send{font-size:16px;min-height:42px}.followup-actions button{font-size:14px;min-height:38px}.followup-panel>.followup-stop{font-size:12px;min-height:28px}.customer-list-panel h2{font-size:23px}.customer-list-item b{font-size:16px}.customer-list-item p{font-size:12px}.customer-list-item small{font-size:11px}
}
@media(max-width:1100px){
 #conversationsView.is-active{display:grid;grid-template-rows:52px minmax(0,1fr)}
 .pane-switcher{display:flex;align-items:center;justify-content:center;gap:6px;padding:7px 12px;direction:rtl}.pane-switcher button{flex:1;border:1px solid var(--line);border-radius:10px;background:#fff;color:var(--stone);padding:7px;font-size:13px;white-space:nowrap}.pane-switcher button[aria-pressed=true]{background:#f4e9df;color:var(--copper-dark);border-color:#e2cbb7}
 .conversation-layout{height:100%;min-height:0;display:block;padding:0 12px 10px;background:var(--paper)}
 .conversation-layout>.customer-context,.conversation-layout>.inbox-panel,.conversation-layout>.active-conversation{display:none}
 #conversationsView[data-pane=context] .customer-context{display:block;height:auto;max-height:100%;margin:0;padding:24px;overflow:auto}
 #conversationsView[data-pane=inbox] .inbox-panel{display:flex;height:100%;max-height:100%;margin:0;padding:18px;overflow:visible;border-bottom:1px solid var(--line)!important;border-radius:18px!important}
 #conversationsView[data-pane=thread] .active-conversation{display:grid;height:100%;min-height:0;border:1px solid var(--line);border-radius:18px!important;grid-template-rows:80px minmax(0,1fr) auto}
 .conversation-head{height:80px}.conversation-head h1{font-size:20px}.conversation-person>.avatar{width:48px;height:48px}.message-stream{min-height:0}.reply-composer{margin-bottom:14px}.customer-context .customer-identity{padding-top:15px}.customer-context .customer-identity>.avatar{height:75px;width:75px}.customer-context dl div{font-size:15px}
 .inbox-controls{position:relative;justify-content:flex-start;gap:8px}.inbox-controls .channel-menu-wrap{position:static}.inbox-filters button,#channelButton{font-size:12px;padding:8px 12px}.channel-popover{left:0;right:auto;width:min(260px,100%)}.inbox-item b{font-size:17px}.inbox-item p{font-size:14px}.inbox-item{min-height:100px}
}
.channel-popover .channel-row{display:grid;grid-template-columns:22px minmax(0,1fr) auto;gap:5px 8px}
.channel-popover .channel-row>span{white-space:nowrap}.channel-popover .channel-row>b{margin:0;font-weight:500}
.channel-popover .channel-row>small{grid-column:2 / -1;padding:0;direction:ltr;text-align:right;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
@media(max-width:720px){
 #conversationsView.is-active{grid-template-rows:46px minmax(0,1fr)}.pane-switcher{padding:5px 10px;gap:5px}.pane-switcher button{font-size:11px;padding:6px 4px}
 .conversation-layout{padding:0 8px 8px}#conversationsView[data-pane=thread] .active-conversation{grid-template-rows:70px minmax(0,1fr) auto}.conversation-head{height:70px;padding:10px;gap:6px}.conversation-person{gap:8px}.conversation-person>.avatar{width:39px;height:39px;font-size:17px}.conversation-head h1{font-size:16px}.conversation-head p{font-size:10px}.conversation-head .secondary-button{font-size:10px;padding:6px;gap:5px}.conversation-head .secondary-button svg{width:16px}.conversation-head .tool-button{width:28px;height:30px}.head-actions{gap:4px}
 .message-stream{padding:15px 10px;gap:21px}.message{font-size:13px;padding:10px 12px;max-width:calc(100% - 47px);margin-bottom:10px}.customer-message{margin-right:36px}.agent-message{margin-left:36px}.message-avatar{width:29px!important;height:29px!important;right:-36px;font-size:11px!important}.agent-message .message-avatar{left:-36px}.message-avatar.neel-avatar img{width:54px;height:54px;top:-8px}.message>time{font-size:9px;bottom:-18px}
 .draft-main{padding:12px;gap:9px}.draft-heading{gap:9px}.draft-heading h3{font-size:17px}.draft-heading .neel-avatar{height:36px;width:36px}.draft-heading .neel-avatar img{width:67px;height:67px}.draft-main p{font-size:13px}.draft-grounding{font-size:10px}.draft-main .primary-button{font-size:12px;padding:6px 11px;min-height:34px}
 .handoff-card{grid-template-columns:30px minmax(0,1fr);padding:12px;gap:8px}.handoff-icon{height:30px;width:30px;align-self:start}.handoff-icon svg{width:21px;height:21px}.handoff-card h4{font-size:15px}.handoff-card p{font-size:11px}.handoff-card button{grid-column:2;justify-self:end;font-size:11px;padding:6px 10px}.ai-draft-card{gap:12px}.internal-note{font-size:10px}
 .reply-composer{min-height:59px;margin:8px;padding:8px;gap:6px;border-radius:14px}.reply-composer textarea{font-size:12px;padding:6px;min-height:33px;border-radius:9px}.reply-composer .primary-button{width:39px;height:39px;min-height:0}.reply-composer .primary-button svg{width:21px;height:21px}.reply-composer .attach-button{width:25px;height:32px}.reply-composer .attach-button svg{width:23px;height:23px}
 #conversationsView[data-pane=context] .customer-context{padding:18px}.customer-context section h4{font-size:15px}.customer-context dl div{font-size:13px}#conversationsView[data-pane=inbox] .inbox-panel{padding:16px 12px}.inbox-head{margin-bottom:15px}.inbox-head h1{font-size:23px}.inbox-controls{gap:5px}.inbox-filters button,#channelButton{font-size:11px;padding:7px}.channel-popover{right:auto;left:0;width:230px;max-height:calc(100svh - 350px);overflow:auto;overscroll-behavior:contain}
}